🔒 Privacy & Protection

Khalgor Privacy Policy – How Your Information Is Protected

The security of your personal information is our highest priority at Khalgor. This privacy policy explains in detail how your data is collected, where it is stored, and who can access it.

Last Updated: January 2026
SSL Encrypted
In Bengali
Your Data Is Not Shared with Third Parties
Key Topics

Our Commitment to Protecting Your Privacy

Every piece of your data is stored with the highest level of security at Khalgor. See a quick overview of our key privacy practices below.

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SSL Encryption

All data transfers on the Khalgor platform are secured with 256-bit SSL encryption. Your login, payment, and personal information are fully encrypted at all times.

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No Data Shared with Third Parties

Your personal information is never shared with advertisers or third parties. Limited information may only be disclosed where required by law.

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Right to Delete Your Data

You can request deletion of your personal data at any time. Khalgor will delete the data within 30 days unless a legal obligation requires otherwise.

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Transparent Data Collection

Khalgor collects only the information it needs. This privacy policy clearly states what data is collected and why.

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Change Notifications

If the Privacy Policy changes, Khalgor will notify you in advance via email or a platform notification. No changes are made without prior notice.

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International Standards

Khalgor's privacy policy follows international data protection standards. Our systems undergo regular security audits.

Important Notice: This privacy policy explains in detail how your personal information is handled on the Khalgor (khalgor.app) platform. By using the platform, you are considered to have agreed to this policy.
1 Introduction & Overview

Khalgor is an international-standard online betting and gaming platform built with Bangladeshi users in mind. We believe your personal data belongs to you, and protecting it is our core responsibility.

This Privacy Policy ("Policy") establishes a transparent framework for how personal information is managed between Khalgor and its users. We do not hide or obscure any information — everything is explained clearly and in plain language.

Khalgor's privacy policy follows international data protection standards. We never sell your data, share it with advertisers, or use it without authorization. There is every reason to trust Khalgor with your information.

✅ Our Commitment: Khalgor respects your privacy. Your personal information is used solely to provide services on the platform.
2 What Data Is Collected

Khalgor collects certain necessary information to improve service quality and maintain a secure platform. We only collect data that is essential to providing our services. Collecting unnecessary information goes against Khalgor's policy.

Data Type Why It Is Collected Required?
Full Name Identity Verification & Transactions Yes
Date of Birth Age Verification (18+) Yes
Email Address Account Contact Yes
Mobile Number Two-Layer Security Yes
Address Identity Verification Yes
National ID KYC Verification For Withdrawals
Payment Information Transaction Processing Yes
Device Information Security Monitoring Automatic

Khalgor also automatically collects certain technical information — such as your IP address, browser type, access time, and activity on the platform. This data is primarily used to ensure security and improve service quality.

3 How Your Data Is Used

Khalgor uses collected data only for specific, defined purposes. Your information will never be used for unrelated purposes or without your consent. The sections below clearly outline what each piece of data is used for.

  • To complete account registration and identity verification.
  • To process all financial transactions, including deposits and withdrawals.
  • To provide customer service and support.
  • To inform you about promotions, bonuses, and special offers (with the option to opt out).
  • To monitor platform security and prevent fraud.
  • To comply with legal obligations and report to regulatory authorities.
  • To improve service quality and develop new features.
  • To analyze user behavior and promote responsible gaming.
Marketing Communications: Khalgor may send you promotional emails or SMS. You can opt out of these communications at any time through your account settings or by contacting our support team.
4 How Long Your Data Is Retained

Khalgor retains your data only for as long as necessary. Your information is kept while your account remains active. Once your account is closed, most data is deleted within 30 days. However, certain information may be retained longer to meet legal or regulatory requirements.

  • Transaction records: minimum 5 years (legal obligation).
  • KYC/Identity verification documents: up to 3 years after account closure.
  • Customer service communications: 2 years.
  • Login & security logs: 1 year.
  • Marketing preferences: until account closure.

Khalgor does not retain data beyond legal limits unnecessarily. Once the retention period expires, data is securely deleted or anonymized.

5 Cookies & Tracking Technologies

The Khalgor platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help ensure a smooth platform experience. We use three types of cookies:

  • Essential Cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
  • Functional Cookies: Remembering your preferences and saving language settings.
  • Analytics Cookies: To analyze platform usage — you may opt out of this at any time.
⚠️ Third-Party Cookies: Khalgor does not use any third-party advertising cookies. However, payment processing partners may use their own cookies, in which case those partners' privacy policies apply.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

6 Sharing Data with Third Parties

Khalgor does not sell your personal information or share it with third parties for commercial purposes. Limited data may be shared with trusted partners to operate the platform, and all such sharing is governed by strict confidentiality agreements.

  • Payment Processors (bKash, Nagad, Rocket): Information required to complete transactions.
  • Identity Verification Services: To complete the KYC process.
  • Cloud Storage Partner: For secure data storage.
  • Cybersecurity Expert: For platform security audits.
  • Legal Authorities: Only on the basis of valid legal directives.
Important: Each of the above partners is bound by a strict data protection agreement with Khalgor. They may only use your information for the specified purpose and are strictly prohibited from using it for their own interests.
7 Your Data Rights

Khalgor believes every user should have full control over their own data. The rights listed below are available to you — contact our support team to exercise any of them.

Right to Access Your Data

You can request to see what information Khalgor holds about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

Data will be deleted within 30 days unless a legal obligation requires otherwise.

Right to Restrict Processing

You may request that your data no longer be used for specific purposes.

Right to Data Portability

You can download your data in a structured format.

Right to Object

You may object to marketing communications or profiling.

8 Protection of Minors

Khalgor strictly prohibits participation by anyone under the age of 18. We do not knowingly collect data from minors. Every user's age is verified at registration, and additional ID may be requested in cases of doubt.

⚠️ For Parents: If you believe your underage child has created an account on Khalgor, please contact our support team immediately. We will close the account and delete all associated data without delay.
  • Date of birth verification is mandatory during registration.
  • Suspicious accounts are automatically flagged for review.
  • Age is verified through a government-issued ID as part of the KYC process.
  • Any data found to belong to a minor will be deleted immediately.
9 Security Measures

Khalgor uses industry-leading security technology to keep your data safe. Our security team monitors the platform around the clock and detects any unusual activity in real time.

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Firewall Protection: Advanced firewall to prevent unauthorized access.
  • Regular Security Audits: Periodic audits conducted by third-party experts.
  • Data Backup: Secure encrypted backup system.
  • Anti-Fraud System: AI-powered monitoring to detect fraud.
✅ In the Event of a Data Breach: In the event of a data breach, Khalgor will notify affected users within 72 hours and take immediate steps to minimize any harm.

Please note that no organization can guarantee 100% security on the internet. We encourage you to do your part — use a strong password and never share your login credentials with anyone.

10 Privacy Policy Updates

Khalgor reserves the right to update this privacy policy at any time. We will always notify you before any significant changes take effect. Notifications will be sent via email, platform notifications, or a notice posted on this page.

  • For major changes, at least 14 days' notice will be given.
  • Critical security updates may take effect immediately.
  • The "Last Updated" date at the top of the page will always be kept current.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
11 Contact & Complaints

For any questions, complaints, or requests to exercise your data rights under this Privacy Policy, please reach out to Khalgor's support team. We typically aim to respond within 24 hours.

Email

[email protected] — Send privacy-related complaints and requests here.

Live Chat

Get instant assistance via 24/7 Live Chat.

If you request deletion or correction of your data, Khalgor will take action within 30 days and keep you updated on progress. If any request cannot be fulfilled due to legal obligations, the reason will be clearly explained.

Frequently Asked Questions

No, Khalgor never sells your personal data. Your information is used solely to deliver platform services and is only shared in limited circumstances with trusted partners under strict agreements.

Most personal data is deleted within 30 days of account closure. However, transaction records must be retained for a minimum of 5 years for legal compliance. Contact support for more details.

Khalgor does not directly store your full bank or mobile banking details. Payment information is sent to the payment processor in encrypted form. Khalgor only retains transaction references and amounts.

Yes, you can opt out of promotional emails at any time. Click the "Unsubscribe" link at the bottom of any email, or update your notification preferences from your account settings.

Khalgor is an international platform, so data may be stored on cloud servers in various countries. Regardless of where your data is stored, the same high standards of security and privacy are consistently maintained.

Join a Safe and Trusted Platform Today

Your privacy is fully protected at Khalgor. Register now and enjoy a safe betting experience.

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