Khalgor Terms & Conditions – User Rights and Responsibilities

Khalgor is an internationally licensed online betting and gaming platform built specifically for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between Khalgor and its users. By accessing Khalgor's website, mobile application, or any associated services, you are automatically considered to have accepted these Terms.

It is each user's responsibility to read and understand Khalgor's Terms & Conditions. These Terms are written in plain English so that all users in Bangladesh can easily understand them. In the event of any dispute or ambiguity, Khalgor's interpretation shall be considered final.

• These Terms apply to all Khalgor services, betting markets, games, and promotions.
• Khalgor reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the new terms.
• Anyone under the age of 18 is strictly prohibited from using the Khalgor platform.
• It is the user's responsibility to ensure compliance if accessing the platform from a region where online gaming is legally prohibited.

To open an account with Khalgor, you must provide accurate and complete information. Creating an account using false or misleading information is a violation of these Terms & Conditions and may result in account closure. By registering with Khalgor, you confirm that all information you provide is truthful, accurate, and up to date.

Each person may hold only one account on Khalgor. If multiple accounts are found under the same individual, Khalgor reserves the right to close them and forfeit the associated balances. Multiple members of the same household may hold separate accounts, but identity verification will be required.

• You must provide your correct name, date of birth, address, and contact details at the time of registration.
• Khalgor may request a National ID, passport, or other government-issued document at any time for identity verification purposes.
• Withdrawals may be restricted until verification is complete.
• It is the user's responsibility to keep their account password secure. Sharing your account with anyone else is strictly prohibited.
• If you suspect any unauthorized access to your account, notify Khalgor support immediately.

Khalgor may request age verification documents at any time. If verification confirms that a user is under 18, the account will be closed immediately and all balances will be forfeited. By registering with Khalgor, you confirm that you are at least 18 years of age.

• A national ID card, birth certificate, or passport is accepted for age verification.
• In cases of doubt, Khalgor may temporarily suspend an account until age verification is completed.
• Parents can use parental controls to block account access on their children's devices.

Khalgor currently supports transactions via the most popular mobile banking services in the country, including bKash, Nagad, and Rocket. Deposits are generally credited to your account instantly. Withdrawal requests are typically processed within 24 hours, though verification requirements may occasionally cause slight delays.

• Only mobile banking accounts registered in your own name may be used.
• Using third-party payment methods is prohibited and may result in account closure.
• Withdrawal requests may take up to 72 hours to complete in cases requiring additional verification.
• For large withdrawal amounts, Khalgor may request additional information.
• Khalgor does not charge any transaction processing fees, though your mobile banking provider may apply their own charges.
• Khalgor is obligated to comply with anti-money laundering regulations, and suspicious transactions will be reported.

Under Khalgor's betting Terms & Conditions, once a bet is confirmed it cannot be changed or cancelled. Please carefully review the odds, stake, and match details before placing your bet. Khalgor always strives to offer the most competitive odds, though odds are subject to change at any time.

In live betting, bets may be cancelled in certain situations due to network delays. Khalgor always makes fair decisions in such cases, and stakes are refunded where applicable.

• If a match is abandoned or cancelled before it begins, the stake will be refunded.
• If a match is interrupted, the result will stand provided a minimum specified amount of play has been completed.
• Khalgor reserves the right to void bets accepted at incorrect odds due to a system error.
• The maximum number of events that can be added to a single bet slip is determined by the rules of each respective market.
• If match-fixing or manipulation is suspected, Khalgor will investigate the relevant bets before making a decision.

Khalgor's bonus and promotion offers provide added value for users. However, each bonus comes with specific wagering requirements or rollover conditions. Please read the relevant terms carefully before claiming any bonus.

• The welcome bonus can only be claimed once per user.
• Attempting to claim bonuses through multiple accounts will result in all accounts and bonuses being forfeited.
• A bonus may only be usable on specific games or betting markets.
• If wagering is not completed before the bonus expires, the bonus will be cancelled.
• Khalgor reserves the right to modify, suspend, or cancel any promotion at any time.
• Cashback bonuses are generally awarded once per week or once per month.

• Opening multiple accounts or using another person's account.
• Placing bets using bots, automation software, or artificial intelligence.
• Intentionally exploiting system errors or bugs.
• Colluding with other users in an attempt to influence betting outcomes.
• Opening an account using a false identity or fraudulent documents.
• Operating an account on behalf of or using funds from a third party.
• Money laundering or use of funds from illegal sources.
• Attempting to interfere with or hack the platform's security systems.

Khalgor reserves the right to temporarily suspend or permanently close any account at any time and for any reason, particularly in cases of a breach of these Terms & Conditions. Users are generally notified before an account is closed; however, in cases of serious violations, action may be taken without prior notice.

• Users may also close their account at any time — please contact support.
• Any remaining balance at the time of account closure will be returned (where eligible).
• If an account is closed due to a rule violation, the balance may be forfeited.
• Requests to recover a closed account will be considered by Khalgor, though approval is not guaranteed.

Khalgor believes that gaming and betting are a form of entertainment, not a source of income. We are committed to responsible gaming and encourage all users to play within their limits. The Khalgor platform offers a range of tools to help users manage their gaming habits.

• Deposit Limit: Set your own daily, weekly, or monthly maximum deposit amount.
• Betting Limit: Keep your maximum bet amount within a set limit at any given time.
• Session Limit: Set a maximum duration for each gaming session in advance.
• Self-Exclusion: Take a break from the platform for a set period at any time.
• Reality Check: Receive periodic reminders showing how long you have been playing.

If you or someone you know is struggling with a gaming addiction, please visit our Responsible Gaming page or contact our support team. Khalgor always places user wellbeing and safety above business interests.

Khalgor is committed to delivering the highest quality service through its platform. However, Khalgor is not directly liable for any losses caused by technical issues, network outages, or third-party failures. Khalgor's liability will be limited in the following situations:

• In cases where a bet or game is affected by an internet connection failure.
• In cases where a transaction is delayed due to issues with a third-party payment gateway or mobile banking service.
• If service is disrupted due to issues with the user's own device or software.
• In cases of temporary service disruption caused by unexpected technical errors.
• If a user's account is compromised due to the use of an insecure password.

Khalgor reserves the right to update or amend these Terms & Conditions at any time. A notice will be posted on the website before changes take effect, and a notification may also be sent to the registered email address. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• For major changes, at least 7 days' notice will be provided in advance.
• Changes made for urgent security or legal reasons may take effect immediately.
• The latest version of the Terms & Conditions will always be available on this page.
• If a user does not agree to the updated terms, they may close their account.

If you have any questions or complaints regarding these Terms & Conditions, please contact Khalgor's support team. We aim to respond within 24 hours. Complex matters may take up to 7 business days to resolve.